47KW EV Fast Charger now available at Killimer Ferry Terminal. Eirecode: V15 FK09

Frequently Asked Questions

What if the weather is bad?: As we operate in the sheltered Shannon Estuary we are seldom affected by bad weather but please check our "Live Update" bar above and our social media for up to date travel information when the weather is bad.

How long is the ferry crossing?: The ferry crossing takes approximately 20 minutes.

I heard on the news that ferry sailings are cancelled - does that include Shannon Ferries?: News reports usually only refer to the main ferry ports serving Ireland. It is advisable to view our "Live Update" bar above and our Social Media outlets for the latest sailing information.

How can I pay for my ticket?: TICKETS MUST BE PURCHASED 30 MINUTES PRIOR TO BOARDING THE FERRY.

Our on-line shopping facility will accept Visa Card, Laser/Visa Debit Card and Master Card. On-board you can also pay by Credit Card and cash

What if I do not have my ticket when I board the ferry?: TICKETS MUST BE PURCHASED 30 MINUTES PRIOR TO BOARDING THE FERRY.

If you do not have your ticket when on board the ferry you will have to purchase another ticket.

Your Ticket will be sent via email to the email address that you specified when purhasing your ticket. This ticket must display a valid machine readable barcode for it to be accepted when you are on board the ferry, this must be in printed form or on your mobile device.

Please ensure you have purchased the correct ticket type as any fare difference will be payable on board the ferry,without discount.